At TJ Tutors, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you book a lesson, subscribe to our emails, or contact us directly, we may collect:

• Your name

• Email address

• Phone number

• Your child’s name, age, and year group

• Payment and billing details (processed securely via third-party providers)

Non-Personal Information

We may also collect data such as:

• IP address

• Browser and device type

• Pages visited and browsing behaviour
  This helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and personalise our tutoring services

• To communicate with you about lessons, feedback, or updates

• To process payments and manage bookings

• To send relevant emails about our programmes or offers (only if you’ve opted in)

• To improve our website and service experience

3. Sharing Your Information

We do not sell or trade your personal information.

We may share it with trusted third-party service providers who support us in:

• Payment processing

• Email communications

• Scheduling tools

• Website analytics

These providers are only permitted to use your information to deliver these services on our behalf and are bound by confidentiality agreements.

We may also share information if required to comply with legal obligations.

4. Data Security

We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. Our website uses secure systems, and payment data is handled through encrypted, PCI-compliant providers.

However, no online transmission is ever 100% secure. We recommend safeguarding your passwords and devices.

5. Cookies

We use cookies to enhance your experience on our website. Cookies help us:

• Understand how visitors use our site

• Remember preferences

• Improve user experience

You can choose to disable cookies in your browser settings, but this may limit some site functionality.

6. Links to Third-Party Sites

Our site may contain links to external websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before sharing any personal data.

7. Your Rights and Choices

You have the right to:

• Access or correct the personal information we hold about you

• Request deletion of your data

• Withdraw consent from marketing communications at any time

To exercise any of these rights, please contact us at the email address below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a new effective date. We recommend checking this page occasionally to stay informed.

9. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact:

TJ Tutors
Email: tom@tjtutors.co.uk
Website: www.tjtutors.co.uk